Training & Licensing
Attend high-quality, accredited training courses in person or online. Learn from staff and adjunct faculty who have hundreds of years of combined water works experience. You will never hear a sales pitch for a product or service.
NEWWA offers more than 200 training courses each year on distribution, treatment, water resources, public education, cross connection, backflow prevention, safety, security, and management. View our training calendar at the button below for upcoming courses. Please note that you must establish a username and password in order to register for a course, even if you are not a NEWWA member.
Want to learn more about what we offer? Visit our course catalog page that lists all our courses, their full descriptions, and how many credit hours you will earn by attending.
Exam Prep & Licensing Information
Want to know what’s required in your state for drinking water operator licensing? Want more information on NEWWA’s excavation safety & backhoe licensing program? View our exam prep & licensing page by clicking the yellow button on the right.
IACET:
NEWWA is accredited by the International Accreditors for Continuing Education and Training (IACET) and offers IACET CEUs for its learning events that comply with the ANSI/IACET Continuing Education and Training Standard. IACET is recognized internationally as a standard development organization and accrediting body that promotes quality of continuing education and training.
www.iacet.org
NEWWA’s Cancellation Policy
Any registration cancellation is assessed an administrative fee. If you cancel within one (1) business day of the event or training you will be charged 100 percent of the original registration fee. This charge is non-refundable and non-transferable. Written refund/credit requests made for special circumstances will be considered on a case-by-case basis.
ADA
If you have a disability and need accommodations to participate in one of NEWWA’s courses, please contact NEWWA at 508-893-7979 before the start of the course so proper arrangements can be made.
Student Conduct Expectation Policy
The New England Water Works Association (NEWWA) is committed to providing a professional, respectful, and safe learning environment for all students, instructors, and staff. To maintain this standard, all students participating in NEWWA training programs are expected to adhere to the following conduct expectations.
Professionalism and Respect
Students are expected to:
• Conduct themselves in a professional and courteous manner at all times.
• Treat instructors, fellow students, and NEWWA staff with respect and consideration.
• Arrive on time and be prepared to participate actively in class activities and discussions.
• Refrain from disruptive, disrespectful, or inappropriate behavior during class sessions, breaks, or any NEWWA-hosted function.
Substance Use Policy
To ensure the safety and professionalism of the learning environment:
• The use, possession, or influence of alcohol, marijuana (including for recreational or medical purposes), or any controlled substance is strictly prohibited during NEWWA training programs or while on NEWWA premises or partner facilities.
• Students found to be under the influence of controlled substances, including marijuana, will be subject to immediate removal from the course without refund.
Behavior and Compliance
• Students are expected to comply with all instructor directions, facility rules, and NEWWA policies.
• Inappropriate conduct—including but not limited to harassment, discrimination, disruptive behavior, or unsafe actions—will not be tolerated.*
• NEWWA reserves the right to determine, at its sole discretion, what constitutes inappropriate or unprofessional behavior.
Right to Refuse Service
NEWWA reserves the right to:
• Refuse service, enrollment, or continued participation to any student who fails to adhere to this policy.
• Remove any student from a training course or event for behavior deemed inappropriate, unsafe, or unprofessional.
• Deny future enrollment to individuals who have violated NEWWA’s conduct expectations.
Acknowledgment
Participation in any NEWWA training program constitutes acknowledgment and acceptance of these conduct expectations. Students agree to abide by all terms as a condition of attendance.
*Also reference NEWWA’s Category 6: Planning and Instructional Personnel Policies in NEWWA Policy Document, Pages 71-75.