| Session 2 - Water Treatment I |
| "Design Challenges for a New Parallel Lake Water Intake in South Burlington, VT" - Darrin Lary, Wright-Pierce |
| "Design & Cost Considerations for Conventional and High Rate DAF" - Simon Breese, Earth Tech |
| "Filter Reconstruction and Operational Improvements at the Philip J. Holton Water Purification Plant, Scituate, RI" |
| "Addition of UV Disinfection to MWRA's John J. Carroll Water Treatment Plant" - Bill Sullivan, MWRA |
| Session 3 - Dams |
| "Cobble Mountain Dam Diversion Tunnel Outlet Works Improvements" - Neill Hampton, CDM; and James Constantino, Jr., SWSC |
| "Fast-Tracking Stability Improvements at a Large Dam" - Donald Cordell, Hazen & Sawyer; and Robert Kline, Gannett Fleming |
| "Water, Water Everywhere - Developing an Effective Emergency Action Plan for Your Dam" - Elizabette Batista, Graduate Engineer; and Tom LeCourt, Tighe & Bond |
| "Wachusett Reservoir Spillway Improvements" - Peter Baril, GZA GeoEnvironmental; Tiffany Tran, and John Gregoire, MWRA |
| Session 4 - Young Professionals |
| "Indirect Potable Reuse to Mitigage Water Withdrawals" - Natalie Brown, Tetra Tech |
| "Improving Distribution System Operations With the Aid of Hydraulic Models" - Megan Bogle, CDM |
| "Silver Lake Water Treatment Plant Clearwell Baffle System" - Louis Soracco, Stantec Consulting |
| "A Systematic Approach to Disinfection By-Product Reduction Without Changing Disinfectant" - Christopher Berg, Wright-Pierce |
| Session 5 - Safety/OSHA |
| "Evaluating Chemical Feed System Operations to Identify Vulnerabilities that Could Cause Chemical Overfeed into the Water System - Lessons Learned from the Water Treatment Chemical Overfeed Incident in Spencer, Massachusetts" - Ali Parand, AP Associates, Inc. |
| "The High Hazards of Waterline Construction" - Carol Bates, OSHA; and Nancy Comeau, Mass. DOS |
| "Health & Safety Considerations in New Plant Startup" - Nicole Ivers, CDM |
| "Building and Maintaining a Successful Construction Safety Program" - Phillip Watson, Natgun |
| Session 6 - Distribution II |
| "Dodging a Lead Bullet...Managing and Correcting a Lead Action Level Exceedence" - Raymond Esponda, New Britain Water Dept, CT; and Katherine Mello, CDM |
| "Out with the Old/In with the New" - Peter Grabowski and Elizabeth Baldwin, Tighe & Bond; and John Proulx, MDC Hartford |
| "Feasibility of Trenchless Water Main Replacement Methods - A Success Story of a Recent Project in Hudson, Mass." - Ali Parand, AP Associates, Inc. |
| "Water Main Replacement Prioritization Model" - Christopher Whiteside, Earth Tech |
| Session 7 - Water Treatment II |
| "Advanced Oxidation and Biofiltration at the Brantford Water Treatment Plant" - Dennis Mutti, Stantec |
| "GAC Filter Adsorbers: An Effective, Lower-Cost Option for Stage 2 D/DBP Rule Compliance" - Andrea Traviglia, Malcolm Pirnie |
| "Compliance with Stage 2 - Four Slow Sand Filtration Case Studies Using Low-Tech Approaches" - Jeffrey Musich and Naleen Mayberry, Wright-Pierce |
| "Chloramination - Applicability, Operation, and Limitations" - Paul Millett, Environmental Partners Group |
| Session 8 - Energy/Sustainable Resources |
| "Local Solutions to Global Climate Change" - Amelia Ravin, CDM |
| "Building a 'Green' Water Project" - Mark Wetzel, Stantec |
| "Energy Management: How to Save Money $$" - Jason Turgeon, EPA New England |
| "Renewable Energy, Is the Time Right for You?" - Jon Abe, Mass. Technology Collaborative |
| Session 9 - Operations & Maintenance |
| "The Importance of Fire Flow Testing" - Kristen Berger, Earth Tech |
| "The Importance of a Hands-on-the-Wall Internal Tank Inspection" - Robert Sims, Pare Corporation; Jonathan Pratt, Town of Westerly, RI; and Edward Rudegeair, Div. of Facilities & Maint, State of RI |
| "Reduce Flow Meter Maintenance With On Board Diagnostics" - Thomas Johnson, Flow Measurement Products |
| "SCADA System Service Contracts: A Cost-Effective Alternative to Optimizing and Increasing the Reliability of Your System" - Leroy Kendricks, Woodard & Curran |
| Session 10 - GIS/Asset Management |
| "WebGIS System Improves Customer Service and Lays Groundwork for Future Water System Improvements" - Anthony Catalano, Woodard & Curran |
| "Implementing GIS at All Levels of Your Organization" - Jayson Brennen, CDM |
| "Steps and Standards for Developing a Pipeline Assessment GIS Dataset" - Brian Lendt, Black & Veatch |
| "GIS Professionals Are From Venus, Hydraulic Modelers Are From Mars" - John McClellan, Tight & Bond; and Michael Olkin, Town of Amherst, MA |
| Session 11 - Distribution III |
| "Sudbury, Massachusetts - A Case Study" - Al Renzi, Sudbury Water District, MA |
| "The How's and Why's of Water Storage Tank Inspections" - Leo Yuskus, Haley and Ward |
| "Sutton Avenue Water Storage Tank" - Donald Tata, Tata & Howard; Joseph Zeneski, Town of Oxford, MA; and Larry Bingaman, Aquarion Water Company |
| "Storage Tank Ice Management" - Elaine Sistare, CDM |
| Session 12 - Water Resources |
| "Evaluation of On-Site Water Sources for the Redevelopment of South Weymouth Naval Air Station" - Hunter Bennett-Daggett, Tetra Tech |
| "Filling Wetlands is an Option" - Thomas Mahanna, Stantec |
| "Demographics, Demands and Trends of the Five Largest Public Water Systems in New Hampshire" - Brian Goetz, Weston & Sampson |
| "New Approach to Drought Planning in Three Surface Water Systems" - Peter Galant, Tighe & Bond; Lan Mu, Aquarion Water Company; and Miranda Foster, Yorkshire Water Ltd., UK |
| Session 13 - Customer Service |
| "Communication - Do You Have the Tools to Get to the Heart of the Problem?" - Ron Salois, Pawtucket Water Supply Board |
| "Customer Service Exercises" - Beth Flick, Centerville-Osterville-Marstons Mills Water Department, MA |
| "Conflict Resolution - Case Study" - Kathleen Hickson, BWSC |
| Session 14 - Residuals |
| "Residuals 101" - David Miller, Manchester Water Works and Christopher Countie, Pennichuck Water Works |
| "Regulatory Roundtable on Management of Water Treatment Residuals" - Michael Rainey, NH DES |
| "What Would You Do? - Case Studies of New England Residuals Management Practices" - Lewis Zediana, Tewksbury Water Treatment Plant, MA; and Robert Little, Woodard & Curran |
| Session 15 - Water Treatment III |
| "Optimizing Filtration: The Roles of Oxidants - Revisited" - William Becker, Hazen and Sawyer |
| "Deaconess Water Treatment Facility" - Paul Howard, Tata & Howard and Alan Cathcart, Town of Concord, MA |
| "Different Approaches for the Use of UV for SDWA Compliance" - James Pescatore and Jennifer Osgood, CDM |
| "The Importance of Particulate Lead in the Pb/Cu Rule" - Andy Reid, Earth Tech and Lawrence Guilmartin, H20 Software |
| Session 16 - Management |
| "Public Information Program for Chloramine Conversion and Unidirectional Flushing - Providing Top Notch Customer Service" - Christina Udden, CH2M Hill |
| "Controlling Capital Costs: Meeting the Challenge of Sustainable Water Infrastructure" - Jason Jennings, Black & Veatch |
| "Advanced Metering Infrastructure (AMI) for Water Utilities - A Benefit Analysis" - Jennifer Diglaw, ArKion Systems |
| "Water Treatment Facility Managers Alleviate Staffing Crisis with Process Control Enhancements" - Jonathan Himlan, Woodard & Curran |
| Session 17 - Security/Emergency Response |
| "Recovering from Contamination: Accessing Treatment and Decontamination Information with EPA's Water Contaminant Information Tool (WCIT)" - Lori Apodaca, U.S. EPA and Gregory Beumel, CSC Water Programs |
| "Security of Water Facility Information Protects the Consumer" - John Doherty, CDM |
| "Developing a Consequence Management Plan for a Contamination Warning System" - Jeff Fencil, U.S. EPA |
| "WARN Update: What You Need To Do" - Tom Noble, Horsely Witten Group |
| Session 18 - International |
| "Australian City Moves to Indirect Potable Water Reuse" - Michael McWhirter, MWH Global |
| "Design of a 25 MGD Advanced Oxidation System for Water Reuse in Australia" - Heather Landis and Jeff Neemann, Black & Veatch |
| "Water For People Preview" - Larry Durkin, Chair, NEWWA WFP Committee |
| "Commissioning of the Marina Barrage Project in Singapore" - Brendan Harley, CDM; Moh Wung Hee, Public Utility Board, Singapore; Quek Cheng Kwee and Robert Hurdle, CDM |
| "Arsenic Removal from Water in West Bengal" - Richard Fahey, Hazen and Sawyer |